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Frequently Asked Questions


What is eTicketbusterTM?

eTicketbuster is an on-line electronic platform providing users with an easy and accessible method to contest their non-criminal traffic infractions tickets in Washington state. As a law firm, eTicketbuster provides limited scope legal assistance (also called "unbundled legal services") for drivers to challenge their traffic infraction tickets.

What exactly does eTicketbuster do for me?

Almost everything! After you send in your ticket to the court with our address and we receive a copy of your ticket and your information, eTicketbuster provides assistance by drafting and filing your documents properly to obtain a Decision on Written Statement (DWS) as authorized by Infraction Rules for Courts of Limited Jurisdiction (IRLJ) 2.4(a)(4), 2.6(c), and local court rules. It is our goal to dismiss your case in an easy, stress-free manner. That means no fines, no insurance increases, and no time away from your work or family to appear in court.

How do I submit my ticket to the court?

You will want to make and keep a copy of your ticket for your records, and send in the original ticket to the court that is listed on your ticket within 15 days from when it was issued (or by the date indicated on the ticket if it was a red light camera ticket). Be sure you check the “contested hearing” option and sign your ticket, but use eTicketbuster's address with your name in the space provided on your ticket.  eTicketbuster's address is: 605 First Avenue, Suite 530, Seattle, Washington 98104. If you have already checked “contested hearing” and sent your ticket to the court with your own address, that's OK.  We can still help you, just be sure to upload a copy of the court date slip you receive.

What does the "e" in eTicketbuster stand for?

The "e" means "electronic;" our unique and affordable online process allows drivers to deal with their Washington traffic infractions solely through the internet and our website while receiving limited scope legal services.  

Am I eligible/do I qualify?

To qualify for our service, you must have received a ticket infraction in a Washington state jurisdiction that permits submission of written statements under its local court rules. You must be over the age of 18, driving on an unrestricted license, and have a valid driver's license at the time you received the ticket. Additionally, you must not have received three or more traffic infractions over the past 12 months. You must also have a traffic ticket that includes only a traffic infraction - not a misdemeanor, driving under the influence (DUI), or a ticket resulting from an accident. Your traffic ticket must NOT require a mandatory appearance in court. Finally, your ticket must be for an amount of $47 or greater.

Should I contest my ticket?

Absolutely! If you already planned on paying your fine, then what do you have to lose? Either you will get your case dismissed/have the fine reduced, or you will be found to have committed the infraction and be required to pay the fine. 

Aside from saving money on the ticket itself, ticket violations can increase your insurance premiums and multiple moving violations can cause the suspension of your driver's license.  If you’re ticketed for 6 moving violations in a 12 month period, your license will be suspended for 60 days. You’ll be put on probation (conditional status) for 1 year if you’re ticketed for 4 moving violations in a 12-month period, or 5 moving violations in a 24-month period.

Why not utilize our service?  Think about the money you will save by not having your insurance increased.  Remember that we offer a money back guarantee!

Can't I ask for the court to mitigate (lower) the fine?

Yes you can, but by doing so you are admitting to have committed the infraction and are simply explaining the circumstances.  This information will be reported to the Department of Licensing and could impact your insurance rates.  Note that there are several jurisdictions in Washington that permit written statements to mitigate some infraction only, and courts are not permitted to mitigate school zone infractions.  

What defense could I have if I was actually in violation?

We know traffic tickets inside and out. Even if you think you may be at fault for the violation, you are "innocent until proven guilty." The prosecutor and police officer have the burden of proof to demonstrate upon a "preponderance of evidence" that you in fact committed every element of the infraction. We work to help you overcome the prosecutor's burden of proof.

How do I get started?

Simply click one of the options below "Select Your Ticket Type - and let's go" on the home page, and then just answer a few quick questions to see if you qualify for eTicketbuster; it's that easy!

How much does eTicketbuster cost?

Our service costs you NOTHING unless we successfully contest your infraction or if you receive a deferred finding, aside from a non-refundable processing fee of $6.50. You deposit 50% of your ticket infraction amount into our attorney trust account. For example, if your ticket fine is $100, you would deposit $50. If your ticket is dismissed, your deposit is used to pay your fee to eTicketbuster. If the court finds you have committed the infraction and does not reduce your fine, you receive a 100% refund. If your fine is reduced, you will pay 50% of the amount reduced by the court. If the the court issues a deferred finding, eTicketbuster will charge a flat fee of $50, but will not exceed your original 50% deposit. It is that simple. So there is absolutely no financial downside for using our services; you have nothing to lose! We are so confident in our work that we have a 100% money back guarantee!

Do I have to pay right away?

Yes, we require that you deposit one half of your ticket fine before we start working on your case, plus a non-refundable processing fee of $6.50. After creating a profile you will be asked to select your payment method before entering in your ticket's information. We accept all major credit cards and debit cards through our secure payment page with PayPal. eTicketbuster also accepts cash and checks; to arrange a payment, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

What is the non-refundable processing fee?

eTicketbuster incurs fixed costs not related to the direct preparation of a client’s written statement. A modest $6.50 non-refundable processing fee helps us recover those costs and assures that we can provide clients the quality service they expect.

What violations does eTicketbuster help with?

eTicketbuster can help you with speeding tickets, red light/camera tickets, sign violations, and other non-criminal traffic infractions over $47. Click one of the options below "Select Your Ticket Type - and let's go" and answer a few quick questions to see if we can help you today. Still unsure? Contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

What if I have more than one ticket infraction?

Once you create an account for your first ticket infraction, you can add more infractions from the same ticket or later by logging into your lockbox using your user name and password.  Your personal data will be stored, and you will be able to access all of your ticket infraction data from your lockbox.

Does eTicketbuster provide service for DUI (driving under the influence) tickets?

No, eTicketbuster does not handle DUI's, misdemeanors, or tickets involving an accident. If you have a DUI, you will have to contact a DUI lawyer. Contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. for a referral.

My ticket is not in Washington State; can I still use your service?

Currently we only offer our services in Washington state. However, we intend on expanding to other jurisdictions in the future. Please check back with us again to see if we have launched in your state.

Is eTicketbuster a law firm?

Yes, eTicketbuster is the trade name of a law firm that provides unbundled legal services. Unbundled legal services are also known as limited scope representation. Our limited scope of representation includes on-line consultation with advice and direction, and document preparation.  We will not appear on your behalf as your attorney.  By contracting for unbundled legal services you help keep your costs down while providing yourself with access to legal assistance.  

How can I trust eTickebuster? Is the website safe?

eTicketbuster is a trade name of the Law Office of Steven A. Hemmat, P.S., an attorney with over 25 years of experience and in good standing with the Washington State Bar Association. The website is a fully encrypted to ensure the security of your information, and all of our clients are entitled to the attorney client privilege. We endeavor to provide our clients the best possible service and never give out or sell any of your information to a third party. Please see our privacy policy for more details. Our website has the Norton Secured seal, and is verified by the Go Daddy Website Protection Site Scanner.

Will my financial information be secure when I make my deposit and processing fee?

Yes.  Clients pay by using PayPal, a well-respected third-party vendor, which allows clients to make deposits through credit cards, debit cards, and account transfers.  eTicketbuster does not keep any of your financial information.

Can I speak with someone at eTicketbuster?

In order to keep our costs low while still providing you with quality legal services, we do not routinely have in-person consultations with clients. However, if you would like to contact us, you may send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will get back with you.


The Written Statement

What is a Decision by Written Statement?

The Decision by Written Statement option allows you to contest your traffic ticket without appearing in court. The court makes its decision based on a written declaration comprising of your arguments that is submitted to it, as well as other records submitted by the prosecutor or police officer.

What are the benefits of this option?

Contesting your traffic ticket through the written statement does not require you to take time out of your day to appear in court which can be stressful and confusing. In addition, contesting your ticket through written declaration allows us to represent you effectively while reducing your legal fees to less than the amount of the ticket. Paying for an attorney to represent you in court would likely cost you much, much more.

Are there any disadvantages?

Yes. In Washington state you cannot appeal a Decision by Written Statement once the court has made its ruling. You also cannot request the police officer to appear in court.

What is included in my written statement?

Your written statement is comprised of the facts and circumstances surrounding how you received your traffic ticket, in addition to legal arguments to the court relating to why the court should dismiss your ticket. You can also submit diagrams or photographs as well.

Do you provide a generic response with the written statement?

Absolutely not. Each argument is specifically tailored to the fact pattern of your case. Just like no two fingerprints are alike, so are no two arguments however closely related they may appear.

Do I have a better chance of winning through a written statement than appearing in court?

That's hard to tell. But remember, if you don't win, then we don't get paid. If you hire an attorney to appear with you in court and lose, you are assured of having to pay attorney fees plus your ticket fine and perhaps even court fees. Additionally, we wouldn’t last too long as a law practice if our clients were not pleased with our services. Our money back guarantee should give you the confidence you need. We strive to help every client have the best possible chance of winning, so you can rest assured that you will have the absolute best defense possible.

Will I get to see the officer's statement before I complete my written statement?

Not likely. In some instances we may request the officer’s statement from the court; however, not all cases will require it and court rules may not require the officer to provide his/her statement until after your statement is due.

Do I need to appear in court?

No. If you opt for submitting a written statement, you do not have to appear in court. We will submit your signed written argument on your behalf without you having to appear in court.

How long does the whole process take?

From the time you sign up for eTicketbuster, you will receive your results in about 4-12 weeks. However, the process may take longer depending on your specific case and the judge's workload. When we receive the Decision on Written Statement, we will send you an electronic copy.  Feel free to check up on the status of your case by signing in to your Lockbox on

Why doesn't everyone use the trial by written statement option?

Most people don't know about this process, and the decision by written statement is not permitted in every jurisdiction. Some people don't know how to write their defense, so they don't try it. In addition, under certain circumstances (such as driver under the age of 18, a restricted license, someone with three infractions on their record in the past 12 months, etc.), we recommend hiring an attorney and making a court appearance.

Why can't I just do it myself?

You could. However, we have the knowledge and experience that may make the difference in whether you succeed or not in having your ticket dismissed. In addition, the court system and rules can be confusing, and at times, seemingly illogical. We are a law firm that understands the law and how to apply it; we know the court's processes. We make the entire process stress free for you, so all you have to do is submit your information, review and sign your written statement.



What do I need to send eTicketbuster?

The only physical item you need to send us is a copy of your ticket that you will send to the court. You also have the option to send us photographs if you believe it would be helpful to your case. However, we obtain all the other relevant information we need through your completion of the questionnaire on the website when you create your account. Simply fill out the requested ticket information and send to us a copy of your ticket. You can upload a your ticket right on the website, though your "LockBox" or by fax.

Can I use this service if I have already sent in my ticket to the court to contest the infraction?

Absolutely!  In addition to uploading your ticket, if you've also received your trial date please upload this letter with the date from the court.  Please note that you should have contested the ticket and not requested a mitigation hearing.  If you have any questions, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Can I mail my traffic ticket to eTicketbuster?

Yes, you may also mail in a copy of your speeding ticket or red light ticket, but we would prefer you to just upload the copy directly into your lockbox.

What is required of me after submitting my information online?

After submitting your information online, you are responsible for sending your ticket to the court. Please make sure you mark "contested hearing" and sign your ticket, but use eTicketbuster's address with your name in the space provided on your ticket. eTicketbuster's address is: 605 First Avenue, Suite 530, Seattle, Washington 98104. We may contact you to obtain further information to clarify any questions we may have regarding your submitted statement and personal information. Otherwise, sit back, relax, and wait for our drafted statement for your review and electronic signature before we submit it to the court.

Does eTicketbuster send the documents to the court for me?

Absolutely! Once you sign up for our services and send your ticket in to be contested, we do all the work for you, including sending all the necessary documentation to the court.


The Ruling

What happens if my infraction doesn't get dismissed?

If your infraction is not dismissed, then you will be required to pay the ticket's fine. However, eTicketbuster will refund the fees you deposited in our trust account except for any non-refundable fees such as the $6.50 processing fee or those incurred for expedited services.

How often do your clients get their case dismissed?

The attorney Rules of Professional Conduct (RPC 7.1) prohibit us from providing information that could lead a reasonable person to form an unjustified expectation that the same results could be obtained for other clients in similar matters without reference to the specific factual and legal circumstances of each case. However, the attorney and legal staff preparing your statement have extensive legal experience and familiarity with this area of law. And remember, if we don't succeed, then we don't get paid.

Does the judge have to provide a reason for their ruling?

No, the judge is not required to provide a reason for the ruling but he or she can.

Does the fine ever get reduced?

In certain instances the court may reduce your fine instead of dismissing the infraction. In such circumstances, you will pay eTicketbuster a proportional share of the reduced amount. See "What if my fine is reduced?" for further details.

What if I get a deferred finding or a non-moving traffic violation?

If the court issues a deferred finding or a non-moving traffic violation, eTicketbuster will charge a flat fee of $50, but will not exceed your original 50% deposit. A deferred finding or non-moving traffic violation will not affect your insurance rates and (in the case of a deferred finding) will not go on your driving record as long as you maintain a clean driving record for six months to a year depending on the court. Additionally, you are only allowed one deferred finding every seven years. Please note that eTicketbuster typically does not ask for deferred findings; however, in some circumstances, the court will issue this decision.



What if I lost my ticket?

If you lost your ticket we can still help you. However, you will need to identify where you received your ticket and contact the court where your ticket has been filed as soon as possible so you can contest your ticket and provide us with a copy.

Does it matter if my license is issued from another state?

It does not matter where your license was issued, as long as you were legally allowed to drive the vehicle you were cited in. The county or municipality where you received your ticket will maintain jurisdiction regardless of where your license was issued.

How do I get my refund if my ticket is not dismissed entirely?

If your ticket is not dismissed entirely, eTicketbuster will send your refund in the form of a check or credit/debit card refund within 30 business days of receiving the court’s decision. The refund will be made out to the person who paid for the service.

What if my fine is reduced?

If your fine is reduced, you will pay eTicketbuster 50% of the amount reduced by the court. For example: if the original ticket amount was $200, you would have made a $100 trust deposit. If the court reduces your fine to $80 (a $120 reduction), then your eTicketbuster fee is only $60 (which is 50% of the amount reduced by the court). You would be reimbursed $40.

Have some more questions?

Please send any further questions to This email address is being protected from spambots. You need JavaScript enabled to view it. .

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